Legal

Privacy Policy

Last updated: January 2025

Beyond Health Lab is committed to protecting the privacy of its users. This policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

Log Files

Like most websites, Beyond Health Lab automatically collects certain standard server log information. This information includes:

  • Internet Protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Device operating system
  • Date and time stamp of each visit
  • Clickstream data

This information is not linked to any data that could personally identify you and is used to analyze trends, administer the site, and improve the user experience.

Cookies and Web Beacons

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device when you visit our site.

  • Session cookies: necessary for shopping cart functionality
  • Preference cookies: remember your language and settings
  • Analytics cookies: help us understand how the site is used
  • Web beacons: used to track conversions and email campaigns

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some site features may not work properly without cookies.

Email & Personal Information

  • Personal information you provide (name, email address, shipping address) is used solely to process your order and communicate with you about it.
  • We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
  • Your email address may be used to send you order updates, tracking information, and, if you opted in, our newsletter.
  • You can unsubscribe from marketing communications at any time by emailing info@beyondhealthlab.com.
  • Payment card data is processed by our payment provider and is not stored on our servers.

SMS Service

If you opted in to receive SMS notifications, you can cancel at any time by replying STOP to 888-595-5654. For help, reply HELP or email info@beyondhealthlab.com.

Message and data rates may apply. Message frequency varies based on your order activity.

Third-Party Content & Services

Our site may contain links to third-party websites. Beyond Health Lab is not responsible for the privacy practices of these sites. We recommend reviewing the privacy policy of each site you visit.

  • Payment processors (Stripe, PayPal): subject to their own privacy policies
  • Analytics services (Google Analytics): used for anonymous traffic statistics
  • Shipping carriers: share necessary contact information for delivery

Information Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption for all data transmissions
  • Restricted access to customer personal information
  • Regular monitoring for security vulnerabilities
  • Payment data is tokenized and never stored on our servers

Contact

If you have questions about this privacy policy or how we handle your information, contact us at: info@beyondhealthlab.com